1. Introduction & Scope
Omnitrix Next Generation IT Solutions Pvt. Ltd. ("OMNITRIX", "we", "our", or "us") respects your fundamental privacy rights. This Privacy Policy describes how we collect, process, disclose, and safeguard personal data when you visit our website (omnitrix.in), utilize our enterprise cloud services, deploy high-performance computing / GPU clusters, or contract our 24x7 managed NOC/SOC support.
2. Information We Collect
We collect information under three primary categories:
- Information You Voluntarily Provide: Contact details (full name, corporate email address, telephone number, job title, company name) submitted via our Request for Proposal (RFP) modal, quote forms, technical consultations, or job applications.
- Service & Infrastructure Telemetry: Log records, server diagnostic metadata, IP addresses, browser types, operating systems, and session timestamps collected to ensure 99.99% uptime SLAs and cyber security monitoring.
- Commercial Billing Details: GSTIN/Tax ID, registered corporate billing addresses, and payment transaction references necessary for official INR invoicing and GST input tax credit reconciliation.
3. Purpose and Legal Grounds for Processing
We process your data exclusively under legitimate, recognized legal bases:
- Performance of Contract: To provision hardware, configure cloud infrastructure, manage software licensing, and fulfill 24x7 technical support agreements.
- Legitimate Interests: To secure our network, prevent distributed denial-of-service (DDoS) attacks, detect intrusions, and optimize site navigation.
- Statutory Compliance: To satisfy corporate, tax, audit, and export control regulations under Indian and international law.
- Consent: For opt-in corporate newsletters, webinars, and technology briefings (which may be revoked at any time).
4. Cookies & Web Analytics
We use strictly necessary cookies to ensure site responsiveness, remember your chosen language translation preferences, and authenticate authorized portal users. Optional analytics cookies are utilized only to measure traffic aggregation anonymously without user profiling.
5. Data Sharing & Third-Party Disclosure
We never sell, rent, or monetize your personal data. Disclosures occur solely with:
- Authorized OEM partners (e.g., NVIDIA, Microsoft Azure, AWS, Fortinet, Dell, HPE) solely as required to issue official software licenses and hardware warranties in your organization's name.
- Accredited cloud data center providers operating under signed Data Processing Addenda (DPAs).
- Statutory and law enforcement bodies when strictly required by enforceable judicial subpoena or court order.
6. Data Security & Storage Integrity
All data is housed in ISO 27001-certified Tier-3 facilities. We maintain AES-256 encryption at rest, TLS 1.3 encryption in transit, strict role-based access control (RBAC), and continuous vulnerability assessments.
7. Your Rights (GDPR, DPDP & Global Laws)
Depending on your location, you have rights to access, rectify, erase, restrict, port, or object to the processing of your personal data. For detailed European Union rights, please review our dedicated GDPR Compliance Page.
8. Privacy Office & Grievance Redressal
To exercise any privacy rights or contact our Grievance Officer: